Towing, repair and taxi dispatch In build
Dispatch your tows, repair orders and taxi trips from one system you own.
Pop Street Dispatch is one suite for towing and roadside operators, repair and collision shops, and taxi and livery bases. Today you run it as a self-hosted bundle: the Dispatch server and the web console on a computer in your office, opened in a browser by your dispatchers, with a driver app on your drivers' phones. The Mac and Windows desktop apps are in build.
Today: runs on an office computer, opens in a browser. Mac and Windows apps in build.
The server, the web console and the driver app are built and tested. The Mac and Windows desktop apps are in build, and we say where each part stands before you commit to anything.
Who it is for
Calls, drivers, trucks and the yard in one place.
Repair orders, estimates and parts that end in an invoice.
Trips, drivers and bookings from your own base.
What it fixes
The problemThree subscriptions for one job Towing software, shop software and estimating software each bill separately, and each holds a different part of the same job.
A tow call, its timeline, the repair order, the estimate, the parts and the invoice sit in the same system, with the same customer and the same vehicle.
Tuesday morningYou open the call a customer rings about and see every step of it, from the first assignment to the amount still owing, without opening a second program.
The problemData locked away Your records sit on someone else's servers and leave in whatever form they allow.
The server keeps its database on the computer you choose. Fleet records export as CSV or JSON from the console, the server writes IIF and QuickBooks Online files for your invoices, and backups run from the settings.
Tuesday morningYour accountant asks for last quarter's figures and you send a file the same morning, without a request to a vendor.
The problemFees for every seat Per-person pricing grows with every dispatcher and driver you add.
Starter covers 3 devices and 5 seats, Pro 10 and 25, Business 50 and 100. Inside those limits a new dispatcher or driver is another login.
Tuesday morningA Tuesday-only dispatcher starts at nine with a login, and nobody has to approve another line on the bill.
The problemDowntime during outages When the internet or a vendor's servers go down, so does the dispatch board.
Photos, fuel fills, expenses and status changes are saved on the phone and sent when the signal returns, each one once. The server runs in your office, so the board does not wait on a vendor.
Tuesday morningA driver loses signal in a tunnel, finishes the job and takes the photos anyway. They reach the record when the phone is back on the network.
One call, start to finish
Follow a single breakdown through the system. Each step shows what it saves you.
A request arrives from your website form or is typed in by the dispatcher, and it lands on the list with its address, reason and priority.
What it savesThe second phone call to ask for the address again.
The dispatcher assigns a driver and a truck. The card moves across the board and the call timeline records who was sent and when.
What it savesThe radio round to find who is free, and the argument later about who was sent.
The customer opens a tracking link on their phone and sees the driver on the way, the pickup, the drop-off and every step so far.
What it saves"Where are you?" calls, in both directions.
The driver sees the job on their phone with directions, taps that they have arrived and adds photos. With no signal the photos wait on the phone and send when it returns.
What it savesPhotos lost in a phone gallery, and the dispute with no proof.
The invoice carries the lines for the job, works out tax by rate and takes the payment against it. The server writes IIF and QuickBooks Online files for your books.
What it savesRetyping the job into a billing program at the end of the week.
If a licence ends
When a trial ends or a licence lapses, Dispatch goes read-only with export. Nothing is switched off and nothing is held back.
Where it runs
Today. Dispatch Server runs on a computer in your shop, your dispatchers open the console in a browser on the office network, and drivers use the driver app on their phones.
The same bundle runs on a Linux server you choose, so remote staff and drivers reach it without an office computer.
Planned. The studio runs the server for you and you sign in with your licence key.
Connections
Plans
For a single base. Dispatch, towing and repair orders on a few devices.
Contact us for pricingAdds taxi and livery, the desktop apps when they ship and the API for connections.
Contact us for pricingAdds the fleet module, GPS hardware, several locations and the studio relay, on more devices.
Contact us for pricingCompare
The table is read from the same plan list a licence key is issued from, so it always matches what a licence unlocks.
| Starter | Pro | Business | Trial (14 days) | |
|---|---|---|---|---|
| Devices | 3 | 10 | 50 | 2 |
| Seats | 5 | 25 | 100 | 5 |
| Calls, jobs, drivers, invoices and reports | Included | Included | Included | Included |
| Towing and roadside, impound and lien tracking | Included | Included | Included | Included |
| Repair and collision orders, estimates and parts | Included | Included | Included | Included |
| Taxi and livery trips and bookings | Not included | Included | Included | Included |
| Fleet module | Add-on | Add-on | Included | Included |
| GPS hardware tracking | Not included | Not included | Included | Not included |
| Several locations | Not included | Not included | Included | Not included |
| Studio relay for drivers and remote staff | Not included | Not included | Included | Not included |
| API and connections to other systems | Not included | Included | Included | Included |
| Mac and Windows desktop apps (in build) | Not included | Included | Included | Included |
Price coming soon. Ask us for a quote and we put one together for your business. Contact us for pricing
For clients
The self-hosted bundle unlocks with the licence key we send you. Enter it on the download page to get your links. The Mac and Windows apps join it when they ship.
Unlock with your licence keyQuestions
The self-hosted bundle works today: the Dispatch server, the web console and the driver app. The Mac and Windows desktop apps are in build. Ask for the 14-day trial and we will tell you what you can try today and what is still coming.
On the computer or server you choose. Everything can be exported.
The server runs in your office, so the board carries on. Driver phones save photos, fuel fills and status changes and send them when the signal returns, each one once.
We plan to import the exports from the towing, shop and estimating software you use today. Tell us which ones and we will say what is supported.
Plans are by the number of devices. Contact us for pricing and we will put a quote together for your business.
Dispatch goes read-only with export. You can still open every record, export it and back it up. Only adding and changing stop until you enter a licence key.
It is included in Business. On Starter and Pro it is an add-on you can buy. Without it the fleet screens stay readable and exportable.
Tell us what you run today and we will set up a trial that fits.