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Security and data

Here is where your data lives, how it is protected, and how to reach us.

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Where your data lives

Pop Books
On the computers you choose, and it works offline. Tax and bank numbers are encrypted in the company file, and on a Mac the books can be unlocked with Touch ID.
Pop Dispatch
On a computer in your office or a Linux server you choose. If you'd rather we host it, we set up and run a server for you on request.
Pop Commerce
Hosted for you on our managed hosting, with your domain and HTTPS.

Signing in

Your account signs in with a link we email you. Studio staff sign in with a password and a six-digit code from an authenticator app. This site uses an encrypted connection on every page, under a strict content security policy.

Payments

Card payments go through Stripe or PayPal, and card details stay with them.

Backups

Pop Vault keeps an encrypted copy of your Pop Books backups off your premises. Open Backups in your account to see the copies and download one.

Open Backups

Report a problem

Open a support request