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Design and software studio

Pop Dispatch

Setup and hosting

Installing the apps, running the server, backups and moving from a trial to a paid license. 22 guides.

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  • Activating a new license key

    Enter a new license key in Settings, License, understand each error, and know that a refused key leaves the working license in place.

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  • Adding your license key

    Paste your license key or trial key, activate it, then check the plan, devices, modules and end date that come back.

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  • Backups

    See where backup files are kept, choose another folder or disk for them, make a backup file now, and test restore the newest one.

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  • Choosing your modules

    Choose the parts of Pop Dispatch you run: towing and roadside, repair and collision, or taxi and livery.

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    Web browser

  • Connect PartsTech

    Switch on the PartsTech connection with your own PartsTech account.

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    Web browser

  • Connect Samsara, Motive or Geotab

    Paste your own Samsara, Motive or Geotab credentials, test the connection, match vehicles and bring their positions onto the Live map.

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    Web browser

  • Connecting phones and computers

    Make a QR code for driver phones or a link code for the Mac and Windows apps, and check that the phones can reach this server.

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  • Finishing setup

    Read the summary, open the dispatch board to take the short tour, and find any skipped steps in the Get running list.

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    Web browser

  • Flight status feed

    Add your own flight data key so airport pick-ups show the flight's status and delay, test it, and switch it on.

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  • Hardware compatibility guide

    Choose the office computer, network, driver phones, printers, scanners and GPS trackers that work with Pop Dispatch.

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    All devices

  • Importing trucks, drivers and customers

    Bring trucks, drivers, customers and customer vehicles in from CSV files, checking each file before anything is added.

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    Web browser

  • Importing your data during setup

    Skip the Import your data step, or bring customers, vehicles, accounts, history and more over from your old system or a spreadsheet while you set up.

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  • Installing on Windows

    Install Pop Dispatch for Windows, get past the SmartScreen warning on unsigned builds, choose how this computer is used (office server, joining the office, or the hosted service), keep it up to date, uninstall, and find where your data lives.

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    WindowsServer

  • Installing Pop Dispatch on a Mac

    Install the app from its disk image, open it past the macOS warning for unsigned apps, choose how this Mac is used (office server, joining the office, or the hosted service), keep it up to date and remove it.

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    MacServer

  • Moving from a trial to a paid license

    Know when the trial ends, what the reminders mean, how to buy a license, and how to enter the paid key so that your records stay in place.

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  • Owner account, recovery key and authenticator app

    Create the owner account, save the recovery key shown once, and set up the authenticator app that gives the six-digit sign-in code.

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  • Print, save, sign and attach pictures on Windows

    Print or save a ticket, release form, invoice or statement, draw a signature, and attach a picture from a file on the Windows app.

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    Windows

  • Setting up the office server

    Install the Pop Dispatch server on an office computer, create your account, keep it running and protect its data.

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    Server

  • The hosted plan

    What Pop Street hosting includes, how your data is backed up, how to get a copy of it, and how to move to your own server.

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    All devices

  • The Windows app, its screens and keys

    Find every screen in the Windows app, work each one from the keyboard, open the map, and use the Import data card in Settings.

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    Windows

  • Welcome and choosing how to start

    Pick the language for the setup pages, then start a new business on this server or restore one from a backup file.

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    Web browser

  • Your business details

    Enter your business name, address, phone, country, time zone, currency and tax region, with an optional logo and two colors.

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    Web browser