Getting started 13
First steps for owners and dispatchers, signing in and what the license allows.
- FAQ: computers, phones and hardware
- FAQ: languages, US and Canada rules and tax
- FAQ: offline use and keeping dispatch running
Pop Dispatch
Pop Dispatch help
306 guides for towing, repair and collision, taxi and livery, and fleet. Search them, or narrow the list to your role, your hosting and your device.
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Start here
- Getting started The Get running checklist Follow the first-run checklist that takes you from a new install to your first job in about ten minutes, and skip or reopen any item.
- Getting started Getting started as the owner Set up your business account, sign in for the first time, turn on two-step sign-in and make your first backup.
- Getting started Getting started as a dispatcher Sign in, read the dispatch board, take your first tow call and send a driver to it.
- Setup and hosting Welcome and choosing how to start Pick the language for the setup pages, then start a new business on this server or restore one from a backup file.
- Setup and hosting Installing Pop Dispatch on a Mac Install the app from its disk image, open it past the macOS warning for unsigned apps, choose how this Mac is used (office server, joining the office, or the hosted service), keep it up to date and remove it.
- Setup and hosting Installing on Windows Install Pop Dispatch for Windows, get past the SmartScreen warning on unsigned builds, choose how this computer is used (office server, joining the office, or the hosted service), keep it up to date, uninstall, and find where your data lives.
Setup and hosting 22
Installing the apps, running the server, backups and moving from a trial to a paid license.
All 22 guidesTowing and roadside 50
Calls, trucks, drivers, the yard, impound and assignment.
- A tow call from first ring to completed
- Add yard fees and invoice a vehicle's storage
- Assignment rules for drivers and trucks
Repair and collision 21
Repair orders, estimates, parts and invoices for shops.
All 21 guidesTaxi and livery 28
Trips, bookings, drivers and billing accounts.
All 28 guidesFleet 35
Assets, meters, drivers, documents, fuel and what is due.
All 35 guidesTrucking 8
Hours of service, IFTA fuel tax, load booking and trailer tracking.
All 8 guidesCustomers and vehicles 7
Customer records and the vehicles on file.
All 7 guidesMoney and invoices 30
Invoices, payments, tax rates and accounting exports.
All 30 guidesAdministration 39
Business settings, roles, backups, license checks and server health.
All 39 guidesWorking across devices 9
Shared dispatch, offline use, safe mode and session restore.
All 9 guidesPlaybooks 20
What to do, step by step, when something goes wrong or changes.
- A customer asks for their data or to be forgotten
- A driver leaves with an open advance
- A fleet vehicle was sold
Compliance 5
Rule packs, citations and what stays your responsibility.
All 5 guidesMoving to Dispatch 9
Bringing records over from the system you use today.
All 9 guidesDevelopers 6
Integration keys, webhooks, the live board feed and the API.
All 6 guidesReference 4
API errors, rate limits and storage limits.
All 4 guidesDid not find it?
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