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Police rotation list

Keep a rotation list per agency, send each call to the unit that has waited longest, and log every skip with its reason.

For
DispatcherOwnerService advisor
Hosting
Any hosting
Devices
All devices
Business
Towing

Checked against Pop Dispatch 0.1.0

A rotation list gives each unit its turn at police calls. The unit that has waited longest since its last turn is next. When a unit cannot go, you skip it with a reason, and Pop Dispatch keeps the record.

Before you start #

You need the dispatcher, advisor, manager or owner role. Make one list for each agency or area you serve.

Steps #

In the web console, choose Police rotation in the menu. The lists are on the left. The page shows the next unit up in a large card, the order of units and the log.

  1. Make the list with a name and the agency (Make a list).
  2. Add each unit by its label, for example the truck number. You can link a truck and a driver. A unit added later joins at the back.
  3. Look at the list. It shows the units in turn order, who is next up, and who was skipped for the current call.
  4. When a call comes in, choose Take turn. The unit moves to the back of the list.
  5. When the next unit cannot take the call, choose Skip with a reason and type the reason (at least three characters). The next unit takes this call. The skipped unit keeps its place and is first in line for the next call.
  6. To send a different unit out of turn, choose Send out of turn on its row and type the reason.
  7. Choose Take off the list on a unit that leaves the rotation. Its history stays in the log.
Technical details
  • Routes under /dispatch/rotation/lists: list and make; /:id to read; /:id/units to add; /:id/units/:unit to remove; /:id/next, /:id/turn and /:id/skip. All need the Tow group of roles.
  • Order: oldest last-turn time first, ties to the lower unit id. Turn times always move forward, even for two turns in the same second.
  • Each turn, skip, addition and removal is a row in the rotation log, and each change adds an audit log entry that names the list, the unit and the reason.
  • The earlier request POST /dispatch/rotation still answers who is next from a list you send it.

If something goes wrong #

  • "Enter the reason this unit was skipped": a skip needs at least three characters of reason.
  • "Another unit is next up": add the reason for sending it out of turn.
  • "This list has no unit to send": add units, or take the skips back by giving a turn.