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Design and software studio

Pop Dispatch

Repair and collision

Repair orders, estimates, parts and invoices for shops. 21 guides.

Color

  • Canned jobs and service packages

    Save work you sell often, and sell a package at one fixed price.

    For
    Service advisorOwner
    Hosting
    Office server
    Devices
    Web browser

  • Estimate approvals and their proof

    Understand how customers approve or decline estimate lines, how staff record phone approvals, and the evidence Pop Dispatch keeps.

    For
    Service advisorAdministrator
    Hosting
    Any hosting
    Devices
    All devices

  • Estimates on the Mac

    Read the estimates waiting for a customer and record an approval given by phone or at the counter.

    For
    OwnerService advisorTechnician
    Hosting
    Any hosting
    Devices
    Mac

  • Fees: core, warranty, tire and environmental

    Add fees to a repair order so they count in the total and in tax.

    For
    Service advisorOwner
    Hosting
    Office server
    Devices
    Web browser

  • Insurer supplements

    Add hidden-damage work to a collision order as a numbered supplement and record the insurer's answer line by line.

    For
    Service advisorOwner
    Hosting
    Office server
    Devices
    Web browser

  • Labor times link

    Open your labor time guide from a repair order.

    For
    Service advisorOwner
    Hosting
    Office server
    Devices
    Web browser

  • Order work: sublet, paint, fees, supplements and estimate files

    The page that holds sublet work, paint, fees, insurer supplements and the estimate file import for one repair order.

    For
    Service advisorOwner
    Hosting
    Office server
    Devices
    Web browser

  • Part bins on the Mac

    Keep a part in an aisle bin, see when the quantity is at the reorder point, and move quantity between bins.

    For
    Service advisorTechnicianOwner
    Hosting
    Office server
    Devices
    MacWeb browser

  • Parts and stock

    List parts, find low stock and adjust counts, with the rule that stock never goes below zero.

    For
    Service advisorAdministrator
    Hosting
    Any hosting
    Devices
    All devices

  • Parts on the Mac

    See what is on the shelf, find low stock and adjust a count with a reason.

    For
    OwnerService advisorTechnician
    Hosting
    Any hosting
    Devices
    Mac

  • Purchase orders and vendors

    Keep your vendors, raise a purchase order, place it, receive the goods and link it to a repair order.

    For
    Service advisorOwner
    Hosting
    Office server
    Devices
    Web browser

  • Reading a BMS estimate file

    Bring an estimate from your estimating system into a repair order from a CIECA BMS file, after checking every line.

    For
    Service advisorOwner
    Hosting
    Office server
    Devices
    Web browser

  • Repair orders and estimates

    Read estimates and repair orders, move an order between stages, clock technician time and book appointments.

    For
    Service advisorTechnicianAdministrator
    Hosting
    Any hosting
    Devices
    All devices

  • Repair orders on the Mac

    Browse estimates and repair orders, read the lines and totals, and move an order between stages.

    For
    Service advisorTechnicianOwner
    Hosting
    Any hosting
    Devices
    Mac

  • Send an estimate for approval and read the answer

    Make an approval link for an estimate, email it to the customer, and see which lines they approved or declined, with their signature record.

    For
    Service advisorOwnerTechnician
    Hosting
    Any hosting
    Devices
    All devices

  • Send customers a repair status page

    Make a status link for a repair order, email it, and let the customer follow the seven stages, see shared photos and videos, answer the estimate, pay and find pick-up details.

    For
    Service advisorOwnerTechnician
    Hosting
    Any hosting
    Devices
    All devices

  • Share photos, videos and technician notes on the status page

    Add inspection photos and short videos to a repair order, choose which ones the customer sees, write technician notes, and set the pick-up hours.

    For
    Service advisorOwnerTechnician
    Hosting
    Any hosting
    Devices
    All devices

  • Shop desk on the Mac

    Book appointments, work through a vehicle inspection and move parts between bins.

    For
    OwnerAdministratorService advisor
    Hosting
    Any hosting
    Devices
    Mac

  • Stock by location

    Keep parts in several locations such as a store room and a van, move them between locations and record what is used.

    For
    OwnerService advisorTechnician
    Hosting
    Any hosting
    Devices
    All devices

  • The inspection page

    Record the result, notes and recommended work for each inspection item and see the totals for the whole inspection.

    For
    OwnerAdministratorService advisorTechnician
    Hosting
    Any hosting
    Devices
    Web browser

  • The repair order page

    Read one repair order or estimate, move it between stages, clock time, record mileage and record an approval.

    For
    OwnerAdministratorService advisorTechnician
    Hosting
    Any hosting
    Devices
    Web browser